SM
samantha
morris
ABOUT
I am highly adaptable and thrive in leadership roles. I combine creativity, critical thinking, and a steadfast approach to find optimal solutions. My best performance shows when my focus is on strategic planning, operations, and launching new service lines.
SKILLS
Leadership
I take pride in leading through empowerment, with clear direction and known expectations.
STRATEGIC
PLANNING
One of my favorite areas of business is strategic planning. My experience spans from small businesses to corporations to non-profits.
PROJECT
MANAGEMENT
TECH
My tech experience ranges from system analyst to device management. I have had many opportunities to learn all-things tech!
DESIGN &
MARKETING
From luxury ad design to new service line launches, to website design, my design and marketing experience is custom and comprehensive.
PEOPLE
My interpersonal skills have been a primary reason for my success in growing with an organization and leading and working with others.
leadership
It is my experience that leading a team, department, or organization is most successful when communication to and from the leadership team is frequent and direct. As a leader, I consistently demonstrate flexibility and seek opportunity to evaluate system or procedure effectiveness. I am comfortable with ambiguity in creating something new and am energized by the process of putting structure around new ideas. One of my best skills is simply interpersonal communications; I am always conscious of communication styles and dynamics and have the ability to work with all departments and personalities. I am focused on achieving goals and inspiring my team to exceed the standard . I have a proven record of taking initiative to improve efficiency and quality and excel in cross-departmental collaboration. I have over seven years of empowerment, coaching, and mentoring employees.
Leadership in the Workplace
Director of Care Support | WorldClinic, Inc.
January 2014 - April 2021 | 7 yrs, 4 mos
Lead of clinical and administrative client service department for a concierge telemedicine company providing 24/7 medical and administrative support to high net-worth individuals, celebrities, families, and corporations. The company maintained a 95% client renewal rate, expanded clientele annually, and successfully launched new services in adaptation to the COVID-19 pandemic. Our operations scaled and transitioned to entirely remote operation seamlessly. My leadership skills were demonstrated through the expansion and internal growth of our staff, creation and management of department goals and initiatives, and interdepartmental collaboration. I played a key role in overall business operations management.
February 2019 - April 2021 | 2 yrs, 2 mos
Lead of clinical and administrative client service department for the startup of JobSiteCare, a spinoff company of WorldClinic. Initially led company operations and SCRUM meetings. Created all workflows for patient administrative services and logistics department in support of one of the nation's largest privately held general contractors across several states and a US ski resort corporation, as well as a hyrbrid medical solution for a national sports tournament amidst the COVID-19 pandemic.
Leadership in the Community
Governance, Outreach & Development | The Andover Community Hub
January 2020 - Present
Board member for a local community facility. Led the group in developing and executing strategic planning sessions. Governance committee member responsible for oversight of board operations and assessing successfulness of organizational objectives. Took an active leadership role in The Hub's capital fundraising campaign.
Kearsarge Climate Action
Springfield Environmental Group
March 2023 - Present
April 2023
Joined the board of Kearsarge Climate Action to lead strategic planning and development of a sustainable vision and structure for the regional environmental group.
Assembled a team of town residents to work as an environmental/energy group for the town of Springfield, NH. Acting chair of committee who leads and organizes meetings.
strategic planning
Strategic Planning in the Workplace
Ty Morris, Realtor | Coldwell Banker Lifestyles
January 2021 - Present | 2 yrs, 4 mos
In an ever-changing and competitive real estate market, forming a thorough strategic plan has been key to growing a small real estate business. Over the past two years, our strategy and adaptation has awarded us as the #1 agent in our focused area and the top 7% of agents worldwide.
Director of Care Support | WorldClinic, Inc. & JobSite Care, Inc.
January 2014 - April 2021 | 7 yrs, 4 mos
& February 2019 - April 2021 | 2 yrs, 2 mos
With one other colleague, developed and led first cross-departmental strategic planning session for both WorldClinic and JobSiteCare. This was particularly key as we determined how to expand WorldClinic during the COVID pandemic and launch JobSiteCare with nearly all employees working in both companies.
Created and led the WorldClinic Care Support strategic initiatives to improve member experience, expand automation and optimize workflows, and improve staff well-being.
Strategic Planning in the Community
Governance, Outreach & Development | The Andover Community Hub
January 2020 - Present
Led the group in it's first strategic planning session to establish a structure and create short, medium, and long-term goals to improve the community center, expand programs, and establish income streams, and initiate captial fundraising campaign.
Kearsarge Climate Action
March 2023 - Present
Joined the board of Kearsarge Climate Action to lead strategic planning and development of a sustainable vision and structure for the regional environmental group.
BACK TO SKILLS
Operations Philosophy
Operations is about the interworkings of an organization. Not only is it about the sytems and processes, it is about the connections and effects of one department to another. Because I have an interest in all areas of business and the aptitude to track and flex swiftly, working in operations is an ideal match.
operations
Operations in the Workplace
Director of Care Support | WorldClinic, Inc.
January 2014 - April 2021 | 7 yrs, 4 mos
Lead of clinical and administrative client service department for a concierge telemedicine company providing 24/7 medical and administrative support to high net-worth individuals, celebrities, families, and corporations. The company maintained a 95% client renewal rate, expanded clientele annually, and successfully launched new services in adaptation to the COVID-19 pandemic. Our operations scaled and transitioned to entirely remote operation seamlessly. My operations skills were demonstrated through the expansion and internal growth of our staff, creation and update of policies and procedures for clinical, administrative, and cross-department exchanges. I played a key role in overall business operations management.
February 2019 - April 2021 | 2 yrs, 2 mos
Lead of clinical and administrative client service department for the startup of JobSiteCare, a spinoff company of WorldClinic. Initially led company operations and SCRUM meetings. Created all workflows for patient administrative services and logistics department in support of one of the nation's largest privately held general contractors across several states and a US ski resort corporation, as well as a hyrbrid medical solution for a national sports tournament amidst the COVID-19 pandemic.
Operations in the Community
Governance, Outreach & Development | The Andover Community Hub
January 2020 - Present
Board member for a local community facility. Led the group in developing and executing strategic planning sessions. Governance committee member responsible for oversight of board operations and assessing successfulness of organizational objectives. Organized and trained volunteer staff on google drive and created procedures for committees and communications. Developed outreach plan with committee. Took an active leadership role in The Hub's capital fundraising campaign.
Kearsarge Climate Action
March 2023 - Present
Joined the board of Kearsarge Climate Action to lead strategic planning and development of a sustainable vision and structure for the regional environmental group. Assessed and recommended roles, processes, communications, brand guidelines.
project management
Project management, like operations, is the type of work that keeps me energized. It is always exciting to collaborate with a team for a common goal. My ability to lead, communicate, empower, and my aptitude to oversee many components of a project enable my success in this role.
In the Workplace
I have managed a wide variety of projects spanning across client services, logistics, IT, marketing, fundraising, events, and more.
tech
My tech experience ranges from software systems analyst to office technology manager, including managing all company devices, configuration and deployment, device security and cyber-security, and liaison with IT company. I am highly adept in using modern technology including standard office programs as well as web/cloud-based workspaces and can operate fully remotely.
In my work experience, I have helped design and improve custom program development of organizational software for the integration of an electronic medical record system and administrative platform, working directly with the CTO and developer for nearly 7.5 years.
design & marketing
If your organization needs to establish or reinvent its brand, I can help! My design and marketing talents span from creative design, brand guidelines, logo development, and new service line launches.
With creative and comprehensive design abilities, I create impressive digital media from websites to social media to print advertisements.
My design styles are intuitive to your organization, be it luxury real estate, corporate, or a small town community center.
see my portfolio
(coming soon!)
community involvement
Being active in the community is a large part of my personal (and my family's) life. I strive to give back and help shape the world in a postive way by offering my time, talent, and contributions to several community organizations, some of which named below.
Governance, Outreach & Development | The Andover Community Hub
January 2020 - Present
Board member for a local community facility. Led the group in developing and executing strategic planning sessions. Governance committee member responsible for oversight of board operations and assessing successfulness of organizational objectives. Took an active leadership role in The Hub's capital fundraising campaign.
Kearsarge Climate Action
March 2023 - Present
Joined the board of Kearsarge Climate Action to lead strategic planning and development of a sustainable vision and structure for the regional environmental group.
Springfield Environmental Group
April 2023
Assembled a team of town residents to work as an environmental/energy group for the town of Springfield, NH. Acting chair of committee who leads and organizes meetings.
Kolemook Lake Protetctive Association
March 2021 - Present
Volunteer for local lake protective association to preserve Springfield, NH's recreational lake and natural habitat.
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